Terms and conditions
By submitting an order, you are accepting the Terms and Conditions of the www.awrule.co.uk web site. Please read these terms of sale carefully before placing your order and retain a copy of these terms and your order for future reference. You may find it helpful to print a copy for information. a. When you register with the A.W. Rule & Son web site, you will be required to choose a contact email address and password. You are responsible for all sessions and transactions taken under these details. You should keep your password safe and not disclose it to anyone. You should change it immediately if you feel it has been compromised. b. If any of your details change, such as your credit card billing address, you must inform A.W. Rule & Son as soon as possible. You may update your details by signing into your account on the A.W. Rule & Son site and updating the relevant section. Please review our terms and conditions fully before purchasing goods from A.W. Rule & Son. The following Terms and Conditions in no way affect either your Legal Rights or protection that you may be given by your credit card company. If you place an order it indicates that you accept these Terms and Conditions. If you do not agree with them do not proceed further with your order and let us know your concerns via the Contact Us link and we will of course respond. We reserve the right, where necessary, to make changes to this website and to change our Terms and Conditions at any time.
Making a Contract With Us When you place an order with us, you are making an offer to buy goods. We will send you an email to confirm that we have received your order. Once we have checked the price and availability of the goods, we will email you again to confirm that we accept your order and that a contract has been made between us. We will not take payment until we have accepted your order. In the unlikely event that goods are no longer available, or that we have made a pricing mistake, we will advise you of this. You will not receive an email confirming acceptance of your order and there will be no contract between us.
Copyrights and Trademarks This website and the A.W. Rule & Son logo is owned by A.W. Rule & Son Gun Makers Ltd, and use of the A.W. Rule & Son name without permission is strictly prohibited. All other manufacturer trademarks are owned by their respective companies and used on this website either to sell their own products or for clarification purposes.
Use of Site All text, graphics and photos published on this site are copyrighted and may not be used, reproduced or displayed without permission.
Orders A.W. Rule & Son reserves the right to refuse orders for any reason and to return immediately any monies taken by credit card or other means. Orders are shipped from our premises at: Morley House Market Place Somerton Somerset TA11 7LX
Product Description We make every effort to clearly and fairly identify our products on our website and in any other promotional material. Price comparisons and other product information are collected from manufacturers’ specifications and advertised prices.
Retention of Title All ownership, title and risk of loss and/or damage in the goods purchased shall pass to you at the point and time at which the goods are allocated and/or charged to your card or account. • A.W. Rule & Son retains title to all goods supplied until such time as they have been fully paid for.
Returns Policy No goods purchased by a third party, under "trade terms" i.e. with the express intention for the provision of resale of goods, purchased in quantity, will be accepted for return.
Consumer Protection (Distance Selling) Regulations 2000 You can cancel your contract at anytime up to seven working days after the day of delivery. To do this please contact us (details on Contact Us page). To cancel within this period you will be responsible for the cost of returning the goods to us. Please ensure that you include all the packaging with the goods. You are responsible for taking reasonable care of these goods. If you cancel your order during this period we will refund the full cost of the item within 14 days. You do not have to give any reason for this cancellation but a brief explanation will help us improve the service we offer customers in the future.
Damage in Transit If you take delivery of an A.W. Rule & Son product and the contents appear to be damaged in transit you must notify us within 24 hours of receiving it and obtain a returns number. We will replace the item on receipt at our premises. See our Contact Us page for contact details and please note your Account Reference shown on the delivery note.
Defective or Mis-described Product If you consider that you have a defective product please contact us (details on contact us page). If we cannot resolve the issue, you will be given a returns number and the product replaced.
Incorrect Product If you believe that you have received an incorrect product please contact us (details on contact us page).
Warranty and Returns Policy
In addition to our 7 day cooling off period;
• All goods are sold with a warranty (see the section above for our Returns Policy).
• If you are returning unwanted products they may be returned for a full refund. Contact customer us (see the contact us page) to be issued with a returns number. Products must be returned in their original packaging, in merchantable condition where possible. Our returns policy does not affect your legal rights; for example, if your goods are faulty or incorrect.